XA1B1_KAL English 1 - B1

Moravian Business College Olomouc
winter 2015
Extent and Intensity
0/4/0. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Bc. Irena Kovačičinová (seminar tutor)
Jeffrey D Philpot, MBA (seminar tutor)
Kevin Swan (seminar tutor)
Guaranteed by
Mgr. Bc. Irena Kovačičinová
Moravian Business College Olomouc
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The aim of the subject is to master the basics of business English.
Syllabus
  • 1. Unit 1 - Companies
    a) Company facts
    b) Grammar: present simple
    c) Practical English: How to make polite requests
    d) Business communication: Socializing - Introducing yourself and others
    2. Unit 2 - Contacts
    a) Job description
    b) Grammar: Present continuous
    c) Practical English: How to say phone numbers and spell names
    d) Business communication: Telephoning - Making and receiving telephone calls
    3. Case studies + revision
    a) Unit 1: Make that contact!
    b) Unit 2: Dealing with a public relations crisis
    4. Unit 3 - Visitors
    a) Company structure
    b) Grammar: Asking questions
    c) Practical English: How to welcome visitors
    d) Business communication: Presenting - Visual information
    5. Unit 4 - New products
    a) The development process
    b) Grammar: Past simple
    c) Practical English: How to show interest
    d) Business communication: Meetings - Giving a report
    6. Case studies + revision
    a) Unit 3: The question game
    b) Unit 4: Re-launching an exhibition centre
    7. Unit 5 - Employment
    a) Job benefits and employment
    b) Grammar: Present prefect (1)
    c) Practical English: How to delegate work
    d) Business communication: Meetings - Discussing progress
    8. Unit 6 - Customer service
    a) Customer satisfaction
    b) Grammar: Comparisons
    c) Practical English: How to respond to complaints
    d) Business communication: Meetings - Asking for and giving opinions
    9. Case studies + revision
    a) Unit 5: Solving recruitment problems
    b) Unit 6: Rewarding good customer service
    10. Unit 7 - Travel
    a) Travel
    b) Grammar: Countable and uncountable nouns
    c) Practical English: How to report to a company, Reception
    d) Business communication: Socializing - Making small talk and developing a conversation
    11. Unit 8 - Orders
    a) Orders and deliveries
    b) Grammar: Present continuous, going to, will for plans, arrangements and decisions
    c) Practical English: How to make arrangements
    d) Business communication: Meetings - Making and responding to suggestions
    12. Case studies + revision
    c) Unit 7: The travel game
    d) Unit 8: Choosing a delivery company
    13. Credit test (UNIT 1-8 plus thematic activities)
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Essay and Reading - dates, conditions:
Topics for essays, dates for their submission, and texts for Reading are given to students by the teacher.
Topics for essays will be placed in STAG by the teacher, and students will be able to register for one of them within the given period.
Passing the subject:
Written form - final and progress test: testing knowledge of vocabulary, language structures and grammatical features.
Oral form - final oral examination: Students must prove to be able to react correctly in situations based on the covered topics and to react on questions of the examiner.
The course is also listed under the following terms winter 2012, winter 2013, winter 2014.
  • Enrolment Statistics (recent)
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