XA4A2_KAL English 4 - A2

Moravian Business College Olomouc
Summer 2016
Extent and Intensity
0/2/0. 5 credit(s). Type of Completion: zk (examination).
Teacher(s)
Bc. Justine Bacay (seminar tutor)
Ing. Mgr. Kateřina Důbravová (seminar tutor)
Mgr. Michal Kluka (seminar tutor)
Guaranteed by
Mgr. Jitka Lidaříková
Moravian Business College Olomouc
Prerequisites
XA1A2, XA2A2, XA3A2
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The aim of the subject English 4 - A2 is to improve students' knowledge in the area of business English and to prepare them for Final State Exams.
Syllabus
  • Unit 6 - Customer service
    a) Customer satisfaction
    b) Grammar: Comparisons
    c) Practical English: How to respond to complaints
    d) Business communication: Meetings - Asking for and giving opinions
    2. Case study
    a) Unit 6: Rewarding good customer service
    3. Unit 7 - Travel
    a) Travel
    b) Grammar: Countable and uncountable nouns
    c) Practical English: How to report to a company, Reception
    d) Business communication: Socializing - Making small talk and developing a conversation
    4. Case study
    Unit 7: The travel game
    5. Revision
    6. Unit 8 - Orders
    a) Orders and deliveries
    b) Grammar: Present continuous, going to, will for plans, arrangements and decisions
    c) Practical English: How to make arrangements
    d) Business communication: Meetings - Making and responding to suggestions
    7. Case study
    Unit 8: Choosing a delivery company
    8. Unit 9 - Selling
    a) Sales and advertising
    b) Grammar. Modal verbs for obligation, necessity, and permission
    c) Practical English. How to interrupt and avoid interruption
    d) Business Communication: Meetings - Controlling the discussion
    9. Case study
    Unit 9: Promoting to the youth market
    10. Unit 10 - New ideas
    a) Green initiatives
    b) Grammar: The passive
    c) Practical Englihs. How to ask for clarification
    d) Business Communication: Presenting - Giving a formal presentation
    11. Case study
    Unit 10: Making a company carbon neutral
    12. Revision
    13. Credit test (UNITS 6-10 plus thematic activities)
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Written form - final and progress test: testing knowledge of vocabulary, language structures and grammatical features.
Oral form - final oral examination: Students must prove to be able to react correctly in situations based on the covered topics and to react on questions of the examiner.
The course is also listed under the following terms summer 2013, summer 2014, summer 2015.
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