MVŠO:XEB4_KAL English for Business 4 - Course Information

XEB4_KAL English for Business 4

Extent and Intensity

0/2/0. 4 credit(s). Type of Completion: zk (examination).

Teacher(s)

Mgr. Maria Baun Starostina, Ph.D. (seminar tutor)
Mgr. Jitka Lidaříková (seminar tutor)
Jeffrey D Philpot, MBA (seminar tutor)
Mgr. Jan Večeřa (seminar tutor)

Guaranteed by

Mgr. Bc. Irena Kovačičinová
Moravian Business College Olomouc

Prerequisites

English for Business 1
English for Business 2
English for Business 3

Course Enrolment Limitations

The course is offered to students of any study field.

Course objectives

The aim of the subject English for Business 4 is to improve students' knowledge in the area of business English and to prepare them for Final State Exams. The subject extends knowledge of business English to other areas and teaches the students to work with them and use them in different situations. The subject also improves students' language skills for Final State Exams, mainly by extending their vocabulary in the areas of management, economy, marketing etc. which are the subjects of the study. It is based on a maximum participation of the students and is organised in the form of individual presentations on a given topic, discussions about this topic and questions concerning the presentation. This way of testing teaches students to think individually and to respond in a foreign language and to express their opinions and comments.

Syllabus

• 1. Unit 6 - Customer service
  a) Customer satisfaction
  b) Grammar: Comparisons
  c) Practical English: How to respond to complaints
  d) Business communication: Meetings - Asking for and giving opinions
  2. Case study
  a) Unit 6: Rewarding good customer service
  3. Unit 7 - Travel
  a) Travel
  b) Grammar: Countable and uncountable nouns
  c) Practical English: How to report to a company, Reception
  d) Business communication: Socializing - Making small talk and developing a conversation
  4. Case study
  Unit 7: The travel game
  5. Revision
  6. Unit 8 - Orders
  a) Orders and deliveries
  b) Grammar: Present continuous, going to, will for plans, arrangements and decisions
  c) Practical English: How to make arrangements
  d) Business communication: Meetings - Making and responding to suggestions
  7. Case study
  Unit 8: Choosing a delivery company
  8. Unit 9 - Selling
  a) Sales and advertising
  b) Grammar. Modal verbs for obligation, necessity, and permission
  c) Practical Englihs. How to interrupt and avoid interruption
  d) Business Communication: Meetings - Controlling the discussion
  9. Case study
  Unit 9: Promoting to the youth market
  10. Unit 10 - New ideas
  a) Green initiatives
  b) Grammar: The passive
  c) Practical Englihs. How to ask for clarification
  d) Business Communication: Presenting - Giving a formal presentation
  11. Case study
  Unit 10: Making a company carbon neutral
  12. Revision
  13. Credit test (UNIT 6-10 plus thematic activities)

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

Requirements for passing:
Requirements for passing Criterion Points Max. points in total
Final test / speaking
(specified by the teacher) min. 7% 20 30
80-90% 25
More than 90% - 30
Progress test min. 70% 10 20
80-90% 15
More than 90% 20
Presentation on a chosen topic (specified by the teacher) accepted by the teacher 20 20
MAX. POINTS IN TOTAL 100
MIN. POINTS FOR PASSING 75
Written form - final and progress test: testing knowledge of vocabulary, language structures and grammatical features.
Oral form - final oral examination: Students must prove to be able to react correctly in situations based on the covered topics and to react on questions of the examiner.

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• Permalink: https://is.mvso.cz/course/mvso/summer2017/XEB4_KAL